IVR is one of the most important technology you can use for your call center. Call center open 24/7 in a week and receive a large number of phone calls. Call center handle customer service, customers support, telemarketing, telesales & collections jobs. IVR gives callers an option when there are high call volume. It is very effective way to handle multiple calls & it don’t need a break.
redCloud takes the hassle out of IVR systems, making it simple for you to take advantage of this proven way to decrease costs and free up your call center agents for higher-level customer interactions.
Get everything you’re looking for in an IVR system
This hosted IVR eliminates all of the costs (both time and money!) associated with purchasing and maintaining an in-house IVR solution. Plus, while most on-site interactive voice response systems are based on outdated technology, redCloud’s state-of-the-art IVR system:
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